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Help Center > White Glove Delivery > 
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White Glove Delivery

We have two levels of White Glove Delivery options available for your convenience. Once your furniture reaches your city you will be contacted to arrange a delivery time window. If you have upgraded to our Platinum service your furniture will be installed in the room of your choice within two flights of stairs of the street. 30 minutes of assembly is included. This does not include any electrical connections. Once assembled, the furniture will be fully inspected to ensure proper function. The technician will then haul away any packaging materials and boxes. With our Bronze level service the furniture will be delivered to the room of your choice within two flights of stairs from street level. You will be responsible for all assembly and waste disposal. You sales associate will be happy to discuss the details and pricing with you and answer any questions you might have. Please note that once an order has been shipped White Glove Delivery Fees are no longer refundable.